Known vulnerabilities in Zoho SalesIQ – Live chat, chatbots, and visitor tracking

Identify, engage and convert website visitors with live chat and visitor analytics.

4Reported vulnerabilities

8.8Highest CVSS score

2.0.5Latest version

10,000+Active installs

What to do now

Update Zoho SalesIQ – Live chat, chatbots, and visitor tracking to 1.0.9 or later. 4 of these have a fixed version available. Updating resolves them.

Plugin last updated: December 5, 2025 / Tested up to WordPress: 6.8.8 / View on wordpress.org

Reported vulnerabilities

Ordered by how urgently they need attention — whether a vulnerability is actually being exploited, and how likely exploitation is, rather than CVSS severity alone.

CVE	Severity	Exploit probability next 30 days	Affected versions	Fixed in	Published
CVE-2019-5963	High 8.8	1.0%	1.0.8 and earlier	`1.0.9`	May 31, 2019
CVE-2019-15645	High 8.8	0.7%	Before 1.0.9	`1.0.9`	August 27, 2019
CVE-2019-5962	Medium 6.1	1.6%	1.0.8 and earlier	`1.0.9`	May 31, 2019
CVE-2019-15644	Medium 6.1	0.9%	Before 1.0.9	`1.0.9`	August 27, 2019

Sources: vulnerability records from NVD, exploitation from CISA KEV, exploit probability from EPSS. Affected versions come from CPE ranges or from the reporting CNA.