Known vulnerabilities in CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout

Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork in wordpress. Users can create new support tickets and reply to old tickets.

3Reported vulnerabilities

6.4Highest CVSS score

1.1.8Latest version

40+Active installs

What to do now

Update CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout to 1.1.8 or later. 3 of these have a fixed version available. Updating resolves them.

Plugin last updated: December 15, 2025 / Tested up to WordPress: 6.9.7 / View on wordpress.org

Reported vulnerabilities

Ordered by how urgently they need attention — whether a vulnerability is actually being exploited, and how likely exploitation is, rather than CVSS severity alone.

CVE	Severity	Exploit probability next 30 days	Affected versions	Fixed in	Published
CVE-2024-12443	Medium 6.4	0.3%	0 to 1.1.6 (inclusive)	`1.1.7`	December 16, 2024
CVE-2025-39558	Medium 6.1	0.2%	1.1.7 and earlier	`1.1.8`	April 16, 2025
CVE-2025-24558	Medium 6.1	0.2%	1.1.5 and earlier	`1.1.6`	November 23, 2024

Sources: vulnerability records from NVD, exploitation from CISA KEV, exploit probability from EPSS. Affected versions come from CPE ranges or from the reporting CNA.