Known vulnerabilities in Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System

AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.

6Reported vulnerabilities

9.1Highest CVSS score

1.4.51Latest version

2,000+Active installs

What to do now

Update Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System to 1.4.53 or later. 6 of these have a fixed version available. Updating resolves them.

Plugin last updated: August 12, 2026 / Tested up to WordPress: 7.0.4 / View on wordpress.org

Reported vulnerabilities

Ordered by how urgently they need attention — whether a vulnerability is actually being exploited, and how likely exploitation is, rather than CVSS severity alone.

CVE	Severity	Exploit probability next 30 days	Affected versions	Fixed in	Published
CVE-2026-15932	Critical 9.1	0.5%	Before 1.4.48	`1.4.48`	July 16, 2026
CVE-2026-19806	High 8.8	0.4%	0 to 1.4.52 (inclusive)	`1.4.53`	September 1, 2026
CVE-2025-30777	Medium 5.4	0.5%	1.4.11 and earlier	`1.4.12`	March 27, 2025
CVE-2023-49742	Medium 5.3	0.8%	1.2.3 and earlier	`1.2.4`	April 16, 2024
CVE-2026-14862	Medium 5.3	0.2%	1.4.47 and earlier	`1.4.48`	July 16, 2026
CVE-2025-58635	Medium 5.3	0.2%	1.4.23 and earlier	`1.4.24`	September 3, 2025

Sources: vulnerability records from NVD, exploitation from CISA KEV, exploit probability from EPSS. Affected versions come from CPE ranges or from the reporting CNA.