Known vulnerabilities in Freshdesk (official)

Quickly embed the Freshdesk help widget, convert WordPress comments to tickets and seamlessly log your WordPress users into your support portal.

3Reported vulnerabilities

8.8Highest CVSS score

2.4.1Latest version

800+Active installs

What to do now

Update Freshdesk (official) to 2.4.0 or later. 3 of these have a fixed version available. Updating resolves them.

Plugin last updated: July 1, 2024 / Tested up to WordPress: 6.4.10 / View on wordpress.org

This plugin has not been updated in over two years. New vulnerabilities may never be fixed. Consider an alternative.

Reported vulnerabilities

Ordered by how urgently they need attention — whether a vulnerability is actually being exploited, and how likely exploitation is, rather than CVSS severity alone.

CVE	Severity	Exploit probability next 30 days	Affected versions	Fixed in	Published
WF-6a226790-0774-43f6-a476-a2dac7ae153b	High 8.8	—	2.3.6 and earlier	`2.4.0`	June 22, 2022
CVE-2024-32129	Medium 6.1	0.4%	2.3.6 and earlier	`2.4.0`	April 12, 2024
CVE-2015-10102	Medium 6.1	0.5%	1.7 to 1.7 (inclusive)	`1.8`	April 17, 2023

Sources: vulnerability records from NVD, exploitation from CISA KEV, exploit probability from EPSS. Affected versions come from CPE ranges or from the reporting CNA.