Known vulnerabilities in Crisp – Live Chat and Chatbot

A Free, one-click-to-install, Live Chat and chatbot plugin. No coding skills are required. Used by more than 30 000 customers on WordPress.

2Reported vulnerabilities

8.8Highest CVSS score

0.48Latest version

20,000+Active installs

What to do now

Update Crisp – Live Chat and Chatbot to 0.45 or later. 2 of these have a fixed version available. Updating resolves them.

Plugin last updated: April 14, 2025 / Tested up to WordPress: 6.8.8 / View on wordpress.org

Reported vulnerabilities

Ordered by how urgently they need attention — whether a vulnerability is actually being exploited, and how likely exploitation is, rather than CVSS severity alone.

CVE	Severity	Exploit probability next 30 days	Affected versions	Fixed in	Published
CVE-2021-43353	High 8.8	0.6%	Before 0.32	`0.32`	January 18, 2022
CVE-2024-27963	Medium 6.4	0.3%	0.44 and earlier	`0.45`	March 13, 2024

Sources: vulnerability records from NVD, exploitation from CISA KEV, exploit probability from EPSS. Affected versions come from CPE ranges or from the reporting CNA.