WP Security CheckVulnerability data as of November 8, 2026

Vulnerability alerts / November 7, 2026

Vulnerability in Fluent Support – Helpdesk & Customer Support Ticket System — CVE-2026-119213

LowSeverity
CVSS 3.7
0.2%Estimated exploit probability
EPSS
10,000+ sitesInstalls
2.5.0Fixed in

What to do now

Update Fluent Support – Helpdesk & Customer Support Ticket System to 2.5.0 or later.

Affected versions

  • Everything up to and including 2.4.7

Affected: Fluent Support – Helpdesk & Customer Support Ticket System (plugin, fluent-support)

Check: The plugin on wordpress.org / Our record for Fluent Support – Helpdesk & Customer Support Ticket System

What the vulnerability is

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.

This description is reproduced verbatim from the public vulnerability record.

Sources

This page is compiled automatically from public databases. Accuracy is not guaranteed; confirm against the vendor advisory before acting.

See other alerts